When and where is the Health Innovation Summit?
The Health Innovation Summit takes place from October 23–25 at the Gaylord Palms Resort and Convention Center in Florida.
Can I earn CE credit for attending the Health Innovation Summit?
Yes, physicians, nurses and PCMH Certified Experts may earn credit when they attend the Health Innovation Summit. See the Accreditation page for more information.
Is there a dress code?
The dress code is business or business casual.
Will the event provide WiFi?
Yes, the meeting rooms are equipped with WIFI for attendees.
Can I host an event for my organization while at the Summit?
Yes, you can view/download our affiliate event guidelines here.


Where do I get my name badge?
Check in and Badge Printing is available during the following hours at the conference.
  • Monday, October 23: 8am–5pm
  • Tuesday, October 24: 7am–5pm
  • Wednesday, October 25: 7am–5pm
Where can I register for the Health Innovation Summit?
You can register here.
What is the cost to attend the Summit?
The current registration rate is available here. Pricing increases as the event draws closer.
Is there an early bird rate?
Yes, see rates here.
Is group registration available?
Yes, see group registration information here.
Is there an exhibit hall-only pass?
No, there are not exhibitor-only passes. Sponsors and exhibitors will need to purchase conference passes beyond those provided in their packages at cost.
What does my registration include?
You have access to all sessions, the Health Innovation Pavilion, daily lunch and exhibit hall networking receptions.
Will meals be served during the conference?
Yes, breakfast and lunch will be served daily in the Health Innovation Pavilion.
Is onsite registration available?
Onsite registration is available during the following hours.
  • Monday, October 23: 8am–5pm
  • Tuesday, October 24: 7am–5pm
  • Wednesday, October 25: 7am–5pm
Can I update or transfer my registration?

Yes. If you have the username and password for the existing registration, you can click "Modify Registration".

If you can’t join us in person, you can transfer your registration to a colleague from your organization. Please contact customer support at least 1 week before the event through My.NCQA or call 888-275-7585.

Can I cancel my registration?
Yes, a cancellation can be done online using your email address. Registrants who cancel more than 15 business days before the Summit are entitled to a refund of the registration fee paid minus a processing fee of $250.00. Contact customer support through My.NCQA or call 888-275-7585.

Sessions & Agenda

Will presentation slides and materials be shared with attendees?
A digital syllabus, presentation slides and materials will be shared with registrants electronically through the conference app.


When can I book a hotel for the Health Innovation Summit?
You can book your hotel now by clicking here.
Are there discounted hotel rooms available?
Yes. Click here for hotel booking information. You can book within the room block at the discounted rate of $299 per night (excluding taxes and fees). Room block reservations for attendees are available through Friday, September 22, or until the block is sold out.

Exhibitors & Sponsors

How do I become a sponsor/exhibitor?
NCQA offers sponsorship opportunities that fit companies of all sizes and budgets. Please contact David Gordon at dgordon@ncqa.org to learn more.
What is NCQA’s cancellation and refund policy regarding sponsorships and exhibits?
Notification of intent to cancel must be provided to NCQA in writing through an authorized company representative.
  • Cancellations made before September 1, 2023, will result in forfeiture of 50% of the contribution amount and loss of all associated benefits.
  • Cancellations after September 1, 2023, will result in the forfeiture of the full contribution amount; however, the sponsor/exhibitor may retain certain benefits. Please refer to your signed Letter of Request for full details.
Upon cancellation, NCQA reserves the right to cancel a sponsor/exhibitor’s reserved hotel sleeping room blocks in the Gaylord Palms. Any additional fees or penalties (hotel sleeping rooms, materials, services, shipping, materials handling, etc.) associated with cancellation are at the expense of the sponsor/exhibitor.
As an exhibitor, do I have to agree to follow any special guidelines?
Yes, please see our Exhibitor Addendum for all our policies and guidelines. A signed addendum is required by all exhibiting organizations.
I’m an exhibitor, when will I receive my service kit for my booth?
The exhibitor service kit will be provided by our official show contractor, The Freeman Company. Kits will be made available in August.
Is the convention hall carpeted?
No, the Gaylord Palms Convention Center where exhibits are located is not carpeted. Exhibitors will be required to purchase flooring for their exhibit booths. Flooring is at the expense of the exhibitor.
Is my company able to host an event while attending the Health Innovation Summit?
Yes. To be eligible to host affiliate events at the official Summit hotel, supporters must submit the affiliate event request by September 8, 2023. All events must be approved by NCQA and adhere to our Affiliate Event Guidelines.
Are there speaking opportunities available for sponsors/exhibitors?
While the Summit’s Call for Abstracts has closed, opportunities still exist for sponsors/exhibitors to purchase presentations in our Digital Innovation Theater or a Quality Conversation panel discussion. Download our prospectus for full details or contact David Gordon regarding availability. Opportunities are limited.
Can sponsors and exhibitors attend sessions?
Yes, all registrations include access to all sessions, the Health Innovation Pavilion, daily meals, and networking receptions.