GENERAL

 
The Health Innovation Summit takes place from October 31–Nov. 2 at the Gaylord Opryland Resort and Convention Center in Nashville.
 
The dress code is business or business casual.
Yes, the meeting rooms are equipped with WIFI for attendees.
Yes. To be eligible to host affiliate events at the official Summit hotel, supporters must submit the affiliate event request form. All events require approval by NCQA and must adhere to our Affiliate Event Guidelines here.

REGISTRATION

Check in and Badge Printing is available during the following hours at the conference.

  • Wednesday, October 30: 6pm–8pm
  • Thursday, October 31: 7am–5pm
  • Friday, November 1: 7am–5pm
  • Saturday, November 2: 7am–2pm

Join us for the Health Innovation Summit! You can register here.

The current registration rate is available here. Pricing increases as the event draws closer. Questions? Contact Customer Support through My NCQA.

Yes, see rates here. Questions? Contact Customer Support through My NCQA.

Yes, group rates are off General Attendee registration. See group registration information here.

No, there are not exhibitor-only passes. Sponsors and exhibitors will need to purchase conference passes beyond those provided in their packages at cost.

You have access to all sessions, the Health Innovation Pavilion, daily lunch and exhibit hall networking receptions.

Yes, breakfast and lunch will be served daily in the Health Innovation Pavilion.

Questions? Contact Customer Support through My NCQA.

Please mail all check payments to: NCQA, P.O. Box 424038, Washington, DC  20042-4038.  Be sure to include all the necessary payment information for timely and accurate processing.

Instructions for Checks:
•    Please add “Health Innovation Summit 2024” to the Memo
•    Please add name of registrant(s) and email addresses if possible

The last day to request an invoice is August 30th. Starting Sept. 1 only credit card payments will be allowed.

If you have any payment issues or want to pay by ACH please contact NCQA Accounting at: ncqaar@ncqa.org

Please note that registrants who cancel more than 10 business days before the Summit are entitled to a refund of the registration fee less a processing fee of $250.00. Contact Customer Support through My NCQA or call 888-275-7585 if you need assistance.

If you cancel after the 10 business days no refunds will be accepted though you do have the option to transfer the registration to someone else and/or to the next year. 

All payments must be made prior to the Summit, if payments are not received by October 16th, then the registration will be cancelled.

Yes. If you have the username and password for the existing registration, you can click "Modify Registration".

If you can’t join us in person, you can transfer your registration to a colleague from your organization. Please contact customer support through My NCQA or call 888-275-7585 at least 1 week before the event.

Please note that registration will close on October 28th and then re-open onsite on October 30th. Only credit card payment will be accepted onsite.

SESSIONS

A digital syllabus, presentation slides and materials will be shared with registrants electronically through the conference app.

HOTEL ACCOMODATION

You can book your hotel immediately after finalizing your conference registration.

Yes. You can book within the NCQA room block at the discounted rate of $299 per night (excluding taxes and fees). Room block reservations for attendees are available through September 27, or until the block is sold out.

Tax Policy

Room rates shown do not include $2.50 city tax per night, 7% hotel tax per night and 9.25% state tax per night (subject to change), parking and any applicable resort fees.  Total charges presented on the website will include all room taxes but not any applicable parking charges . 

Cancellation Policy

All reservations are charged a one night room and tax deposit after booking. If you are unable to honor your reservation with us, please cancel 72 hours prior to your arrival date or your first night's room and tax deposit will be retained.

Child Policy

Children 11 years or younger will stay free of charge in their parent's room.

A resort fee is included in the rate per day, per room, including the following:

  • Daily Sunrise Yoga Meditation for 2 guests 
  • Daily Complex Shuttle to/from the Inn at Opryland and Opry Mills Mall for 2 guests
  • Shuttle Transportation to scheduled Grand Ole Opry and General Jackson Showboat Performances
  • Daily Range access for 2 guests.  Includes a bucket of balls, clubs and transportation to/from the Gaylord Springs
  • Resort-wide internet access including enhanced in-room internet for up to 6 devices and basic wireless in public spaces.
  • Bottled Water (2 daily) replenished once daily with housekeeping service.
  • Daily use of on-site Fitness Center
  • Daily credit of up to $10 per room toward dry cleaning (credit is not cumulative through stay)
  • Marriott Bonvoy Elite Level Members: Daily Spa Pass

EXHIBITORS & SPONSORS

NCQA offers sponsorship opportunities that fit companies of all sizes and budgets. Please contact David Gordon at dgordon@ncqa.org to learn more.
Notification of intent to cancel must be provided to NCQA in writing through an authorized company representative.
  • Cancellations made before September 1, 2024, will result in forfeiture of 50% of the contribution amount and loss of all associated benefits.
  • Cancellations after September 1, 2024, will result in the forfeiture of the full contribution amount; however, the sponsor/exhibitor may retain certain benefits. Please refer to your signed Letter of Request for full details.
Upon cancellation, NCQA reserves the right to cancel a sponsor/exhibitor’s reserved hotel sleeping room blocks in the Gaylord Palms. Any additional fees or penalties (hotel sleeping rooms, materials, services, shipping, materials handling, etc.) associated with cancellation are at the expense of the sponsor/exhibitor.

Yes, please see our Exhibitor Addendum for all our policies and guidelines. A signed addendum is required by all exhibiting organizations.

The exhibitor service kit will be provided by our official show contractor, The Freeman Company. Kits will be made available in August.

No, the Gaylord Opryland Convention Center where exhibits are located is not carpeted. Exhibitors will be required to purchase flooring for their exhibit booths. Flooring is at the expense of the exhibitor.

Yes. To be eligible to host affiliate events at the official Summit hotel, supporters must submit the affiliate event request. All events must be approved by NCQA and adhere to our Affiliate Event Guidelines here.

While the Summit’s Call for Abstracts has closed, opportunities still exist for sponsors/exhibitors to purchase presentations in our Digital Innovation Theater or a Quality Conversation panel discussion. Download our prospectus for full details or contact David Gordon regarding availability. Opportunities are limited.

Yes, all registrations include access to all sessions, the Health Innovation Pavilion, daily meals, and networking receptions.