Filmmaker, photographer and author Carolyn Jones has spent the past decade interviewing patients, families and more than 200 nurses from every corner of the United States—creating a book and a film called The American Nurse—in an effort to better understand the role of nurses in the US healthcare system. In this presentation, Carolyn will share stories of her experience as a patient—her first and most personal introduction to a healthcare team's impact—followed by stories of the people she interviewed and photographed for The American Nurse Project, Defining Hope, In Case of Emergency, and her new film The Catalysts. The stories include examples of patient experiences during crucial moments in their healthcare journeys, and how these seemingly insignificant interactions changed the course of the patients’ and families’ lives for the better. Through storytelling, she will share examples of healthcare innovation that is contributing to positive change. Carolyn presents an outsider-looking-in perspective with the goal of inspiring audiences to shift their perspective and move beyond the silo.